Monday, 26 October 2009

 

Glasgow Exceeds Clients Expectations

I was updated over the weekend on a situation which I believe most logistics companies would have said "it is outside our control" or "outside our responsibility".

Our team in Glasgow did not think like this and the result was a negative situation was turned into a positive one. I received a client message this morning as per below which is a great start to a Monday morning, my thanks and appreciation to the Glasgow staff.

"Catriona, This is just a mail to say thanks for the support of you and your team on Saturday. It looks like the cause of the confusion was the cargo wasn't fully unloaded from the plane in Houston on Friday. As you know the crate arrived in Houston on Saturday evening, our team in the US worked late into the evening on Saturday to retrieve a difficult situation and satisfy our customers needs. Thanks again for your support."

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# posted by Andy Martin @ Monday, October 26, 2009 0 Comments Links to this post

Tuesday, 8 September 2009

 

Freight rates rise, but is the bigger issue reduced capacity?

I am sure that everyone involved in transporting goods globally has seen the massive over capacity in the first part of 2009 on shipping routes resulting in rates dropping dramatically, particularly were directly relevant to me on Asia-Europe. With carriers reducing this capacity and demand increasing some have now restored rates to almost the same as they were in 2008.

It is interesting to see a headline in a trade publication this week that shows an airline is increasing it's rates by 25% globally over the next few weeks. Similar to container capacity there has been a reduction over the past months by many airlines, but there is definitely a strong push by these airlines to increase rates now. The balance for us as companies offering freight forwarding services is the need for the best deals without allowing the reduced capacity to damage our clients supply chains.

This is a key topic on our European procurement strategy and indeed our global procurement strategy. YRC Logistics has built a network of partners, not all of them trading clients, in which we share market intelligence on global rates and help each our with procurement strategy. If you are interested in more information on this subject please contact uksales@yrclogistics.com

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# posted by Andy Martin @ Tuesday, September 08, 2009 0 Comments Links to this post

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