Thursday, 1 January 2009

 

Yellow & Roadway Integration

The integration of Yellow and Roadway in USA is fascinating to observe. These operating units have been keen rivals for generations but the integration will provide increased value for all YRC Worldwide clients.

The integration is ahead of schedule and some key points include: -

The successful establishment of 60 shared service centres, with a goal of having 430 of these facilities fully operational by March 2009. This approach is moving us to the strongest, most reliable network in the industry. Compared to the individual Yellow and Roadway networks, our integrated network will feature more than 100 additional service centres, enabling the addition of approximately 21,000 direct service points.

Creation of a single service portfolio, combining the best of Yellow and Roadway, along with Reimer Express in Canada. With the ability to efficiently bring more capabilities together, we can provide easier access to comprehensive solutions, and faster introduction of new solutions and services.

An easier way to do business, with a single sales point of contact.

A simplified YRC pricing agreement, with a single contract, invoice, etc. We'll be contacting customers soon to discuss the change and benefits for their pricing arrangements.

Streamlined EDI interchange, with a common YRC EDI approach. This enhancement is planned for March 2009; we will provide detailed information before the new approach is implemented.

Expanded customer service, allowing for quicker answers to questions and resolution of any issues.

"YRC Worldwide is building on more than 80 years of success. We have the experience and the strength needed to weather this economic storm. We appreciate your business and will keep you informed as we progress with the integration and other enhancements to serve you."

If you have any questions, please visit www.yrcw.com/integration

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