Friday, 2 January 2009
Internet Shopping
Is it me being old fashioned or is the world getting harder to deal with in terms of home shopping. We purchased a Electronic items for my son and it had to be returned for repair after a few months use.
Because it was Internet purchased we had to arrange courier to France, arrange all the paperwork, chase the repair and then trace it when it was UTL (unable to locate). Actually my son did a great job asking the courier company for an audit trail, who signed for it, when and were etc so perhaps he has a future in logistics.
Eventually he got it back after loads of time and effort and guess what, it still didn't work so it has needed to be returned again. Going to a shop, purchasing with a guarantee, paying a bit extra sounds very appealing to me.
Because it was Internet purchased we had to arrange courier to France, arrange all the paperwork, chase the repair and then trace it when it was UTL (unable to locate). Actually my son did a great job asking the courier company for an audit trail, who signed for it, when and were etc so perhaps he has a future in logistics.
Eventually he got it back after loads of time and effort and guess what, it still didn't work so it has needed to be returned again. Going to a shop, purchasing with a guarantee, paying a bit extra sounds very appealing to me.
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