Monday, 30 June 2008
Mid year reviews
We also are concentrating on exciting technology upgrades to our internet based PO management system (PowerView) which will soon to be known as WorldView as it allows full SKU visibility, SKU control and includes vendor interface. On that note, we have just completed training in Asia for over 80 vendors for a client and we are confident that WorldView will add great value to many of our clients. All great and exciting stuff!
YRCL EU shorter developments are focus on the remainder of 2008 and analysing what has worked well and what needs improving or changing. We all know about the present economic gloom, but this is a time when we can add even greater value to our clients. To deliver our 2008 goals we only need to look into our core competencies which are forwarding, brokerage and customer service and this alone will ensure we add the value to our clients that they need.
I always get personally motivated when I talk to the staff who actually make the difference to our clients. At our EU HQ they have weekly 'all staff invited' meetings which focus on our plans for 2008; I never fail to be amazed at the passion and ideas that are generated in these discussions. As leaders we should never be afraid to be open with our employees, they are resilient and they are the people that will make the difference.
Labels: Communication, Core Values
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