Tuesday, 10 June 2008
I am just glad to have a job!
One of our sales team recently made contact with a prospect client. After the initial conversation the response to our request for a meeting was "I do not really care what you can do I am just happy to still have a job".
With 3210 companies forced into liquidation during Q1 2008 which is a 4% increase on 2007, retail sales down & fuel cost increasing, perhaps this is an understandable response. I was pleased that the story ended with us finding a way to interest the prospect that all we required was a little amount of his time so that we could see how we could analyse his supply chain and work together to see how we could help increase his company’s profit. In this time of uncertainty, we need to realise that our clients are not just looking to get their freight from A to B, or for nice to have value added services, they are looking for a partner that will work in collaboration to eliminate unnecessary cost whilst not compromising on service.
With 3210 companies forced into liquidation during Q1 2008 which is a 4% increase on 2007, retail sales down & fuel cost increasing, perhaps this is an understandable response. I was pleased that the story ended with us finding a way to interest the prospect that all we required was a little amount of his time so that we could see how we could analyse his supply chain and work together to see how we could help increase his company’s profit. In this time of uncertainty, we need to realise that our clients are not just looking to get their freight from A to B, or for nice to have value added services, they are looking for a partner that will work in collaboration to eliminate unnecessary cost whilst not compromising on service.
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