Thursday, 22 May 2008
Work Experience
My 15 year old son Louis has just completed a couple of weeks work experience within our IT department. As well as being good for him the added benefit is he can now fix home IT issues which I am useless at.
As part of his training he was inducted with YRCL minimum service standard. (MSS) which gives a clear guideline on how to serve our internal and external clients. The MSS basically aims to encourage a culture to 'do more than anyone else would' and I was pleased to see that he started to understand how important this is no matter what career he moves into. Perhaps he will also do more tiding up in his bedroom now - I think not.
As part of his training he was inducted with YRCL minimum service standard. (MSS) which gives a clear guideline on how to serve our internal and external clients. The MSS basically aims to encourage a culture to 'do more than anyone else would' and I was pleased to see that he started to understand how important this is no matter what career he moves into. Perhaps he will also do more tiding up in his bedroom now - I think not.
Labels: Minimum Service Standard, Work Experience
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